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Sava Hotels & Resorts

Ambassador Loyalty Programme

The largest tourism loyalty programme in Slovenia

A loyalty programme where member satisfaction and benefits are truly at the forefront. It grants you many advantages, considerations, and extra-friendly treatment at all Sava Hotels & Resorts accommodation facilities. We reward your custom with Droplets, which you can redeem for free nights at our resorts at your leisure.

6 reasons to become an Ambassador

Learn about the membership statuses

1 Blue Status
Blue Decision
€1 = 10 DROPLETS

A simple approach with immediate benefits and access to membership benefits. Every euro spent on accommodation booked directly with us, as well as other services purchased at Sava Hotels & Resorts, is worth more with this status. Blue members collect credit in the form of Droplets, and spend these on free nights at the accommodations facilities of Sava Hotels & Resorts.

In addition, blue status gives members access to exclusive members-only offers, and at our resorts, a personal approach and a basic benefits package.

Conditions for obtaining the status:
  • Fully completed membership application
  • Membership is available to adults only
  • Welcome refreshment in your room.
  • Ability to transfer Droplets to other members (free of charge between family members).
  • Access to special members-only offers.
Conditions for obtaining the status:
  • Fully completed membership application
  • Membership is available to adults only

2Gold status
A pleasant journey towards superior benefits
€1 = 10 DROPLETS + + 1 ADDITIONAL DROPLET

Gold membership status on the Sava Hotels & Resorts Ambassador Loyalty Programme opens the door to a treasure trove of exclusive benefits and additional considerations. Gold Ambassadors earn Droplets even faster, as they always receive a 10% bonus number of Droplets for overnight stays and other selected services. Additionally, during their stays they enjoy access to the golden benefits package.

Conditions for obtaining the status
  • Staying at Sava Hotels & Resorts for a minimum of 2 nights at least 3 times a year during a calendar year or
  • 20,000 Droplets collected personally in a single calendar year.
  • Welcome refreshment in your room.
  • Ability to transfer Droplets to other members (free of charge between family members).
  • Access to special members-only offers.
  • A special surprise upon arrival in your room.
  • Accommodation in the most beautiful rooms ("room upgrade" upon availability).
  • Enjoy the local specialty of the resort.
  • Priority check-in process (wherever possible).
  • Guaranteed reservation with priority treatment even during peak seasons.
  • Early check-in possible from 12 noon on the day of arrival (upon request and subject to availability).
Conditions for obtaining the status
  • Staying at Sava Hotels & Resorts for a minimum of 2 nights at least 3 times a year during a calendar year or
  • 20,000 Droplets collected personally in a single calendar year.

3Platinum Status
Exclusive invitation-only status
1 € = 10 DROPLETS + + 5 EXTRA DROPLETS

The Sava Hotels & Resorts Ambassador Elite Status is only available by invitation from Sava Hotels & Resorts. Ambassadors with Platinum Status will enjoy elite treatment and exclusive services at Sava Hotels & Resorts destinations.

Collecting and using Droplets

Check where you can collect your Ambassador Droplets and what benefits are available to you when you decide to use them. Free nights are available from 3,000 Droplets onwards!

MORE ABOUT DROPLETS

Membership cards are issued in series, every other month (in the second half of January, March, May, July, September and November). You usually receive your card within 1-2 months of the date of application. It may sometimes happen that cards do not reach their recipients due to postal problems. If more than two months have passed since your application and you still haven't received the card, please let us know at info@shr-ambasador.si.

You can check the balance of Droplets and the validity of your credit on your Ambassador online profile.* Upon successful attribution of Droplets, after being issued an invoice for services at our resorts, the balance and validity are also printed at the bottom of the invoice document (with the exception of invoices at bathing complexes, where unfortunately this information cannot be printed). 

If you do not use an online profile, you can also check the balance and validity of your Droplets at any SHR reception desk, or by sending an inquiry per e-mail to info@shr-ambasador.si (be sure to include your membership number in your email). In the event that you contact us from an e-mail address that you did not provide when you signed up, we also need additional personal information from you for purposes of identification (e.g. date of birth, or name of the resort/accommodation where you last stayed or purchased a service).

*A profile cannot be accessed at this time. The new Sava Hotels & Resorts website has recently been launched and we are currently in a transition phase, during which we are still working out the details of certain functionalities. This includes the final switch-on of access to the online profile for members of the Sava Hotels & Resorts Ambassador Loyalty Programme.

Once access to the profile is available, the login button will be clearly highlighted on the website and members who have provided us with their email address as part of their membership details will be notified of this option.

In order to obtain a new card, it is necessary to fill out a loss of card form. The easiest and fastest way to complete this is on your Ambasador online profile under the special  "Lost Card" tab. If you plan to visit our destinations in the near future, you can also report the loss of your card at the reception of any SHR accommodation. 

*A profile cannot be accessed at this time. The new Sava Hotels & Resorts website has recently been launched and we are currently in a transition phase, during which we are still working out the details of certain functionalities. This includes the final switch-on of access to the online profile for members of the Sava Hotels & Resorts Ambassador Loyalty Programme.

Once access to the profile is available, the login button will be clearly highlighted on the website and members who have provided us with their email address as part of their membership details will be notified of this option.

Droplets are valid for 18 months from your last active transaction, i.e. from the last payment for which you received Droplets. The validity of already collected Droplets can be extended with a timely new payment, which is not limited by a minimum amount (so this can be done even by purchasing a cup of coffee). If you cannot visit any of our destinations in time, we recommend purchasing a gift voucher from our online store or via our reservation centre (in this case, make sure to make the purchase in your name and state your membership number). 

 

Join the Ambassador Loyalty Programme

Become an Ambassador and start collecting Droplets - by staying at our accommodations, visiting our spas and wellness centres, and enjoying our diverse culinary selection.
The information on this website is informative only, so make sure to also check the General Terms and Conditions.

GENERAL TERMS AND CONDITIONS
Gift vouchers