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Sava Hotels & Resorts

Hygienic Standard Plus

Hygienic and protective measures for your maximum protection and safety

For your safety and protection, Sava Hotels & Resorts has introduced a number of protective hygiene measures, taking into account the recommendations of the National Institute of Public Health (NIJZ) and the measures and recommendations drawn up by the World Health Organization (WHO). Working with our medical staff, we have enhanced these measures even further and called them Hygiene Standard Plus. 

Disinfection of the most exposed surfaces

In our hotel rooms, we have identified 8 surfaces that guests most commonly come in contact with. We make sure to clean, sanitise, and disinfect these surfaces particularly carefully and frequently. After cleaning and disinfecting a hotel room, the door is sealed with a special sticker to indicate that the room has been thoroughly disinfected before the guest arrives. The room keys or access cards are disinfected and safely handed over to the guest. The TV remote is packed in a protective bag, which is replaced for each new guest.

Slovenia – a green and safe tourist destination

Slovenia is ready to invite you back to the green and safe land. In Slovenia, residents and guests feel safe because we have been working for many years to operate sustainably and to meet high hygiene standards. The Slovenian Tourist Board (STO) has consolidated its commitment to creating the conditions for a safe holiday in Slovenia into responsible travel standards in tourism under the Green & Safe label:
- We have high hygiene requirements and health protection recommendations in place
- We are one of the safest countries in the world
- Striving for a sustainable future
- We like to live an active, healthy, green life
- We swear by boutique and unique experiences
- Read more about why Slovenia is a green and safe tourist destination.

https://www.slovenia.info/sl/zgodbe/5-zelenih-in-varnih-razlogov-za-mojo-izbiro-slovenije

List of measures of Hygiene Standard Plus

•    Only healthy staff may come to work. We check the health status of our staff every day. 
•    Our staff attend regular training sessions in keeping with internal training programmes on protection, hygiene, and safety. 
•    We provide all necessary personal protective equipment for our staff. 

 Temperature measurements are available at reception desks upon request. 
•  Contactless, sensor-operated hand sanitisers are provided at reception and in the hotel lobby. 
•  The reception desks are regularly cleaned and disinfected. 
•  All rooms and other areas are aired several times a day. 
•  We recommend cashless payment. 

•  In our hotel rooms, we have identified 8 surfaces that guests most commonly come in contact with. We make sure to clean and disinfect these surfaces particularly carefully and frequently. 
•  Guests can decide that nobody may enter their room for the duration of their stay. In this case, we recommend regularly airing the room. 
•  The room is aired during cleaning. 

•    Contactless, sensor-operated hand sanitisers are provided at the door. 
•    All common surfaces, tables, chairs and beverage dispensers are regularly cleaned and disinfected.   
•    All food is prepared and served in keeping with strict safety protocols. 
•    Meals are also available as room service or packed lunches that guests can take away.

•    Contactless, sensor-operated hand sanitisers are provided at the entrance. 
•    The indoor water parks are aired several times a day. 
•    We have increased the frequency with which the pools, poolside areas, and bathrooms are cleaned and sanitised.

•    The whole room is thoroughly sanitised after each treatment (massage, facial care, body care, beauty treatments). 
•    Hand sanitisation is provided before entering the wellness centre. 
•    All common surfaces, reception desks, tables, and chairs are regularly cleaned and disinfected.
•    All textiles are washed at high temperatures for optimal disinfection.

•    All saunas, changing rooms, and bathrooms are regularly cleaned and sanitised.
•    Contactless, sensor-operated hand sanitisers are provided at each sauna entrance.
•    All textiles are washed at high temperatures for optimal disinfection.
•    We recommend using contactless payment. 

•    All individuals are requested to keep a distance of at least 1.5 m from other people while queuing to enter.
•    The whole room is thoroughly sanitised after each treatment (thermal, hydro, physio treatments, and massage therapies). 
•    Hand sanitiser is provided at the entrance to the health centre.
•    All common surfaces, reception desks, tables, and chairs are regularly disinfected.
•    All seats in the health centre are labelled or placed at least 1.5 m apart. 
•    All textiles are washed at high temperatures for optimal disinfection.

•    Contactless, sensor-operated hand sanitisers are provided in the lobbies and outside the halls. 
•    We regularly sanitise and clean all common areas where events and meetings take place: knobs and handles, counters, handrails, tables, and chairs.
•    All technical conference equipment (microphones, laptops, presenters, etc.) that comes into contact with different users is regularly sanitised. 
•    Areas are aired during each break. We have further improved our air circulation processes to ensure cleaner air.
•    All food is prepared and served in keeping with strict safety protocols. 

•    Thermometers for measuring body temperature are available at our reception desks. 
•    Contactless, sensor-operated hand sanitisers are provided at reception and in all common areas. 
•    The reception desks are regularly cleaned and disinfected. 
•    All enclosed spaces are aired several times a day. 
•    We recommend using contactless payment. 
•    Bathrooms are cleaned and sanitised every hour, or as required based on the frequency of use.

•    Thermometers for measuring body temperature are available at our reception desks. 
•    Contactless, sensor-operated hand sanitisers are provided at reception and in all common areas. 
•    The reception desks are regularly cleaned and disinfected. 
•    All enclosed spaces are aired several times a day.  
•    We recommend using contactless payment. 
•    Hot tubs are cleaned and sanitised for each guest.
•    Guests can decide that nobody may enter their glamping hut or private bathroom for the duration of their stay. In this case, we recommend regularly airing all enclosed spaces. 
•    All bed linen, towels, and bathrobes are washed at high temperatures.

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